Customer support

Carvico SpA offers a customer care service that is designed to provide information, report problems, and track shipments and deliveries. It favours fast and direct communication lines through its worldwide sales network, which is dedicated to offering support to all customers through the use of advanced tools and resources.

Not only does Carvico offer valuable pre-purchase support, it remains on hand for customers by way of an excellent after-sales service that is ready to tackle any problem and respond to any customer query in real time.
 
From assessing the matching of fabrics and colours or the feasibility of printing and special manufacturing to technical assistance that can issue prompt answers or results of product tests or analyses, the sales network is dedicated to offering the best possible service to assist customers looking for information on a product or a swift solution in the event of unforeseen circumstances.

Attention to the customer, top-rate technical proficiency, and faster response times allow Carvico to transform the customer-supplier relationship into a true partnership where, through the continuous exchange of knowledge, the ultimate goal and teamwork spirit become mutual: to offer the end client a warp-knitted fabric that is innovative, high-tech, and of unbeatable quality.

Besides being able to contact the relevant sales representative in the event that support or technical help is required, the "Questions and Answers" area is a handy consultation tool for finding the information needed to solve any issue.